Frequently Asked Questions

How do I register for an account on AlliedBenefit.com?

Click here for instructions. You can sign up with either your social security number or your Member Number (found on your Allied ID card), and your Group Number, which is A24134. To download the Allied member website app, click here for Apple and click here for Android.
Insurance carrier contact information

Medical: Allied (using the Aetna network) 1-800-288-2078 www.alliedbenefit.com Prescription: BeneCard 1-888-907-0070 www.benecardpbf.com
Search for a Medical provider

Visit Aetna’s Directory of Healthcare Professionals
How to estimate your costs for specific procedures

With the Allied Provider Finder tool, you can see upfront costs for your care! Use the Provider Finder tool to get real-time estimates of what you'll owe for covered healthcare services from different in-network providers.
Prescription drug information through BeneCard

Covered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Consider creating an account on the BeneCard member portal. The BeneCard PBF Member Portal gives you fast, easy, secure access to helpful member tools. Find a pharmacy Check drug prices View copay and coverage details Manage mail order refills Set up email and text notifications Review your prescription history You can also access a variety of member portal tools through the free BeneCard PBF mobile app. Download it today on Apple or Google.
What medical services need to be pre-certified?

For some medical services, your doctor must get Allied's approval beforehand to make sure it is covered. This is called pre-certification. Here is a list of services that require pre-certification. When your doctor recommends one of these services, please let them know that it needs to be precertified with Allied, and ask them to complete that process as soon as possible.

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